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The ordering process – Collection Range

1.Initial Contact

Great, you like what we do and you're ready to place an order!

The first step is to contact us either by phone or email. We will then send you through a form to complete with the details we need from you.

Once we have received your details, a 50% deposit is then required before we go further and start to produce a proof of your design.

 

2.Proof creation

Once you have let you know all the details we need, a 50% deposit is then required before we produce a proof of your stationery and email it through to you for your approval. This stage usually takes around 1-2 working days.

Once you have checked through the proof and given us the go ahead, payment in full is then required before we proceed with printing.

 

3.Printing and assembly

This is the really exciting stage when your beautiful stationery comes into life and is all meticulously checked and assembled ready for delivery. Please allow around 5 – 10 days for this stage.

 

4.Delivery

We then send out every order packed up carefully usually either with Royal Mail Recorded and signed for or we sometimes use a similar courier company. We always attempt to contact you before we dispatch your order to let you know when to expect to receive it.

 

 

The ordering process - Bespoke Wedding Invitations

 

1. Getting to know you

Wonderful, you have decided that you would like us to produce a bespoke wedding invitation design especially for you.

Our bespoke service as you can image involves a few more steps than our off the shelf designs.

Firstly, we will arrange with you to schedule in a phone call or meeting where we will discuss any plans, inspirations and style you may already have for your wedding. This stage is all about getting to know your tastes and creating a design brief for us to work towards.            

If you feel it may help with the design stage, we can send you through some mood boards to give some inspiration.                                                                                                                              

A 50% deposit is required at this stage before we go ahead with the design work. 

 

2. Design stage

From here, we will then produce usually 3 designs for you to choose one from. This service then includes any minor alterations you may wish to make. Please allow anything from 1 – 4 weeks for this stage. The timeframe really depends on what is involved – we will always advise on what we estimate for your stationery.

 

3. Final proof

A final proof is then emailed to you for your approval. The remaining balance is then due before we go ahead with printing.

 

4. Printing and assembly

This is the really exciting stage when your beautiful stationery comes into life and is meticulously checked and assembled ready for delivery. Please allow around 5 - 10 days for this stage. 

 

5.Delivery

We then send out every order packed up carefully usually either with Royal Mail Recorded and signed for or we sometimes use a similar courier company. We always attempt to contact you before we dispatch your order to let you know when to expect to receive it.